Inside the Biz with Jill Dyche

Jill’s Anti-Predictions for 2011

In which Jill predicts what won’t happen in the coming year, and cordially invites you to prove her wrong.

Happy_2011_Mykl_Roventine
It’s time for my annual predictions list for 2011—which esteemed TDWI members can find in this month’s edition of Flashpoint, coming to your in-box next week. Meantime, I thought I’d use my inaugural 2011 blog post to predict what won’t be happening in 2011, or for that matter anytime soon.

These anti-predictions might seem a bit cynical. But corporate cultures that are fundamentally change-averse to begin with are unlikely to embrace fresh ways of thinking or to adopt new delivery processes without a fight. Maybe the act of calling them out might serve to raise the collective consciousness. Read them and decide for yourself:

1: Developers won’t track their time in any meaningful way. This is either because developers aren’t motivated enough (read: rewarded or penalized) to report how they spend their time, or because companies aren’t putting enough rigor around time tracking. Either way, data gathering, integration, and provisioning will continue to be replicated across development projects, and the resulting over-investment will continue to be drastically underestimated.

2: Even if they are presented with proof of value, management will be reluctant to invest in data governance. Why? Because managers aren’t rewarded on economies-of-scale, they’re rewarded on revenue realization. So all the duplicate work, re-work, and skunkworks efforts don’t count. What counts is how data governance will help generate revenue, which is a much more difficult pitch, and they won’t invest in that either. (Ditto for data quality and MDM.)

3: The business side won’t be interested in helping to define new rules of engagement with IT. They’ll simply wait for IT to tell them how to engage. And then they’ll refuse to play.

4: Executives won’t approve new master data management or business intelligence funding without an ROI analysis. Ironically, estimating return on investment often requires research, if not downright histopathology, and it’s usually inversely proportional to a company’s existing measurement practices (see Number 1, above).

5: No one will be willing to shine a bright light on the fact that the data on their enterprise data warehouse isn’t integrated. Just because data is co-located on a single platform doesn’t mean that data is integrated. This is the dirty little secret of enterprise data warehouses that no one wants you to know. And no one will talk about it in 2011, either.

6: People won’t be embarrassed to bolt the preface “agile” onto projects in order to avoid creating or explaining a deliberate, business-centric delivery process.

7: Companies that don’t characteristically invest in IT infrastructure won’t change anytime soon. So the silo-ed projects will beget more silo-ed data, and more back-end, manual workarounds. In the meantime, opportunities to manage reference data, formalize job roles, adopt new tools, and enrich customer data—not to put too fine a point on it, but enriching customer relationships in the process—will go unrealized.

In short, the “culture of no” will continue as the path of least resistance. After all, there’s always a good reason for not doing something. Perhaps your company rewards people for maintaining the status quo. Perhaps you work in a culture that prides itself on the Platonic dialectic of philosophical questioning, which is in reality so much passive-aggressive excuse-making for not taking ownership or driving progress. Perhaps there’s no celebrating the risk-taker.

Sure, there’s a certain cynicism to this list. But someone once said that a cynic is a frustrated optimist. So perhaps there’s hope?

In times of dynamic external changes—stock market fluctuations, the economy in swirl, crazy weather patterns, Taylor Swift’s love life—driving internal change can be both difficult and risky. Executives have ADD. Nothing sticks. Lack of funding is a safe excuse. If anything, I’m calling out these anti-predictions as a bit of a dare. So c’mon, prove me wrong!

(Why did it just get so quiet?)

I don’t know about you, but in 2011 I’ll consider saying “yes” to offers where I may have previously said “no.” I hope you’ll consider doing the same thing, and that maybe even your leadership will, too. Until then, Happy 2011!

photo by Mykl Roventine via Flickr (Creative Commons license)

This entry was published on January 4, 2011 at 10:31 am. It’s filed under business intelligence (BI), data governance, data management, data quality and tagged , , , , , , , , , , , . Bookmark the permalink. Follow any comments here with the RSS feed for this post.

8 thoughts on “Jill’s Anti-Predictions for 2011

  1. Hooray! We’ll still have lots of work to do!

  2. Great post, Jilly. You’ve captured the unfortunate reality of many situations, at least at many big companies.
    I’m so tired of swimming against the stream, trying to convince people of what they ought to be doing. I’d much rather work with people and organizations that realize that they need to get somewhere–and want my help getting there.
    I hope that you encounter some of these in 2011!

  3. Brilliant blog post, Jill.
    The “culture of no” will indeed always be the path of least resistance.
    Overcoming this obstacle requires a call to action that although some people will answer, most will ignore. However, we should not waste our time trying to convert the naysayers. Instead, we must focus on those who are already willing to become champions of the cause—yes, any change management effort is a cause.
    These change agents, fighting for the cause, will likely be dismissed as unreasonable risk-takers. However, in the slightly paraphrased words of George Bernard Shaw:
    “The reasonable person adapts themself to the world; the unreasonable person persists in trying to adapt the world to themself. Therefore all progress depends on unreasonable people.”
    Here’s to an Unreasonably Happy 2011 :-)

  4. Jim,
    You have to stop and wonder though if these unreasonable people are actually so unreasonable. Maybe they see something we don’t. Maybe what we offer doesn’t fit into their fairly complex world. Maybe our programs and approaches really are wrong. It wouldn’t be the first time.
    Most information technology approaches are a combination of projected linear perfection and over-simplification. They never really model the environment. I’m not singling anything out, just speaking in the general case.
    So I guess, Jim, there are two sides to this story.
    -NR

  5. Excellent points, Neil.
    There is a fine line between the unreasonable people and the lunatic fringe.
    Risk-takers who take risks for the sake of taking risks, or who champion a cause just so they can be seen as someone who champions a cause, will never be able to bring about true progress, which if it is true progress, has to make things better for most (all is impossible) of the people, and not just the change agents.
    I definitely agree with you that most information technology approaches are a combination of projected linear perfection and over-simplification. The failure to model the environment within which the changes must be made is a path to eventual failure, where seemingly impressive progress might be made for a long period of time, but without actually achieving anything because the ultimate goal was never attainable.
    So there are definitely two sides to this story, and both of its extremes should be avoided.
    Best Regards,
    Jim
    P.S. For more of my rambling thoughts on some of the aspects of this underlying theme, read my “HedgeFoxian Hypothesis”:
    http://www.dataroundtable.com/?p=2065

  6. Aw Jill, I thought we all realised that these were truisms in IS and not just intractable problems which are amenable to solution! ;-)

  7. I had a ray of hope on #3 today. I met with the CFO of a name brand Financial Services company who was eager to drive the Performane Management requirements conversation with both the business (operating segments) AND I.T. Keep your fingers crossed.

  8. Jill Wanless on said:

    Excellent post! #3? So true it’s scary..
    You sure you weren’t at our place in 2010?
    Signed,
    An unreasonable person :)

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